Frequently Asked Questions
Are your shoes 100% authentic?
Yes, all of our products are 100% authentic. We get our shoes directly from the retailers such as Nike, Footlocker, Eastbay, Champs, Finishline, etc.
Do shoes come with original receipt?
Yes, all of our products will come with original receipt provided by the retailer. We can also show a confirmation email if requested.
How much is shipping?
Shipping is FREE!
Do you ship internationally?
Unfortunately, we are not shipping internationally at the moment.
How long does it take to receive my shoes?
All of products are shipped within 24 hours upon receiving payment. We ship via USPS 1-3 Day Priority Mail.
Do you guys price match?
Yes, we price match local stores. The product must be available in the same size and condition to qualify for a price match. Additional restrictions may apply.
Do you guys have a referral rewards program?
Yes, we offer $10 off to you and every new customer that you refer to us. There is no limit as to how many customers you refer.
Are pre-orders guaranteed?
Yes, all of our pre-orders are guaranteed! We close our pre-orders once we have no more guaranteed slots available.
When can I pickup my pre-order?
We will contact you when your order is ready for pickup. Typically, our orders come within 3-5 business days. however we sometimes have orders ready for pickup on the same day of the releases as well!
Do you buy shoes?
Yes, we offer a fast cash service. Please fill out our form and we will get back to your with a price quote. Please take into consideration that this is a Fast Cash service for people looking to sell their shoes for an instant sale.
Do you trade shoes?
Yes, we are open to trading shoes. The trade has to benefit us, in order for us to consider it.
Where is your store located?
We do not have a physical shop at the moment. We have an online store and do local meet-ups throughout Santa Clara, California.